Otis, the manager of a camera store, believes that his store may be closed by corporate in the near future, so he cannot sleep well at night and he is dealing with severe anxiety and irritability, and he has been ill several times this month. Several times Otis has missed important details in his job, and he almost got in an automobile accident this morning. The district manager is coming today to do his bimonthly evaluation of Otis's store. Although Otis usually performs well, he is worried about this one. His district manager may be influenced by ________ bias.
A) availability
B) hindsight
C) framing
D) overconfidence
E) sunk-cost

Question

Quizplus · Accepted Answer

Managers tend to give more weight to more recent behavior. The reason is the availability bias-the use of information readily available from memory to make judgments. The bias, of course, is that readily available information may not present a complete picture of a situation.

Otis, the Manager of a Camera Store, Believes That His