At the end of the fiscal year, Thompson Investments releases an earnings report to clients. By sending the earnings reports to its clients, Thompson Investments is communicating
A) vertically.
B) externally.
C) horizontally.
D) downward.
E) upward.

Question

Quizplus · Accepted Answer

External communication flows between people inside and outside the organization. These people outside the organization are other stakeholders: customers, suppliers, shareholders or other owners, and so on.

At the End of the Fiscal Year, Thompson Investments Releases