When Rosalyn comes into the office, she speaks to no one, shuts her door, and is rarely seen again until lunch. She supervises a team of 12 people though. Carmelita has a new idea she would like to share with management, but is unsure if she should take it to Rosalyn. How would you describe this upward communication?
A) lacking trust
B) proper use of a rich medium
C) missing a chain of command
D) disorganized organization
E) confusing semantics

Question

Quizplus · Accepted Answer

Upward communication flows from a lower level to a higher level(s). Often, this type of communication is from a subordinate to his or her immediate manager, who in turn will relay it up to the next level, if necessary. Effective upward communication depends on an atmosphere of trust. No subordinate is going to want to be the bearer of bad news to a manager who is always negative and bad tempered.

When Rosalyn Comes into the Office, She Speaks to No