Jyllian, a supervisor, told her employees, "The store will close Monday for inventory and all employees are expected to participate." Without knowing how Jyllian communicated her message, we know it was done
A) by wandering around.
B) horizontally.
C) upward.
D) through the grapevine.
E) downward.

Question

Quizplus · Accepted Answer

Instructions are an example of downward communication. Jyllian, as a supervisor, gave a message that is an example of downward communication.

Jyllian, a Supervisor, Told Her Employees, "The Store Will Close