Kimberli manages employees at Mountaintop Ski Resorts. She has noticed that one of her employees submits via the computer system the same suggestions for continuous improvement multiple times, knowing that performance is evaluated on the number of suggestions only. This problem is typical of ________ control.
A) bureaucratic
B) market
C) decentralized
D) autocratic
E) functional

Question

Quizplus · Accepted Answer

Bureaucratic control may not be effective if people are looking for ways to stay out of trouble by simply following the rules, or if they try to beat the system by manipulating performance reports, or if they try to actively resist bureaucratic constraints.

Kimberli Manages Employees at Mountaintop Ski Resorts