All Round, a new virtual music store, is trying to compete with iTunes. One thing All Round did was count the number of products sold and units produced. Where are they in the control process?
A) establishing standards
B) measuring performance
C) comparing performance
D) taking corrective action
E) making changes

Question

Quizplus · Accepted Answer

The second step in the control process is to measure performance, such as by number of products sold, units produced, time to completion, or cost per item sold.

All Round, a New Virtual Music Store, Is Trying to Compete