A loose screw on the visor causes it to drop down while Ben drives; however, he keeps forgetting to take a screwdriver out to the car to fix it. When he notices the visor drop again, he reaches into his pocket for a dime he uses to tighten the screw holding the visor. What problem-solving difficulty did Ben overcome?
A) relative comparison
B) functional fixedness
C) poor problem representation
D) the representative bias
E) the availability bias

Question

Quizplus · Accepted Answer

Ben overcame functional fixedness, which is the tendency to think of objects as having only their usual functions, and not being able to see unconventional or creative ways to use them. He used a dime, which is not a typical tool for tightening screws, to solve the problem.

A Loose Screw on the Visor Causes It to Drop