When supervisors ask employees,customers,and others what they can do to help,they are employing which horizontal communication technique?
A)Cross-functional meetings
B)Grapevine communication
C)Management by objectives
D)Management by walking around

Question

Quizplus · Accepted Answer

Management by walking around (MBWA) involves supervisors physically walking around the workplace and engaging with employees, customers, and others to gather information and solicit feedback about the organization's performance. By asking individuals what they can do to help, supervisors are employing a key technique of MBWA to foster open communication and collaboration. Cross-functional meetings are structured gatherings of individuals from different areas of the organization to discuss specific topics or initiatives. Grapevine communication refers to unofficial communication channels that transmit rumors, gossip, and other information throughout an organization. Management by objectives (MBO) is a goal-setting framework in which employees and managers work together to establish specific, measurable, and achievable objectives and outcomes.

When Supervisors Ask Employees,customers,and Others What They Can Do to Help,they