Which of the following statements is true about intangible standards?
A)Intangible standards are targets for results that have no physicalform.
B)Intangible standards can be very easily expressed in numerical orprecise terms.
C)Intangible standards are performance targets for results that are identifiable and measurable.
D)Intangible standards can be set to measure such things as quantity of output, quality of output, and the like.

Question

Quizplus · Accepted Answer

Intangible standards are targets for results that have no physical form, such as customer satisfaction, employee morale, and brand reputation. They cannot be easily expressed in numerical or precise terms, and are often subjective in nature.

Which of the Following Statements Is True About Intangible Standards