Approaches to processing and deciding employee complaints internally as an alternative to lawsuits have been collectively labeled as _____.
A)negotiation
B)alternative dispute resolution
C)dispute litigation
D)delegation

Question

Quizplus · Accepted Answer

Approaches to processing and deciding employee complaints internally as an alternative to lawsuits are collectively labeled as alternative dispute resolution (ADR). This includes mediation, arbitration, and other methods of resolving disputes without formal litigation.

Approaches to Processing and Deciding Employee Complaints Internally as an Alternative