Both manufacturing and services can suffer from technological obsolescence.
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Q1: Retail and wholesale trade had the greatest
Q3: The fact that services can be inventoried
Q4: From a marketing perspective, services, unlike goods,
Q5: Sharing service resources among customers presents a
Q6: The consumer participates in the service process,
Q7: Reduction of the role played by the
Q8: In contrast to manufacturing, the aesthetics of
Q9: A study of service systems must begin
Q10: The service experience defined as escapism requires
Q11: The classification of service systems using the
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