Which type of service falls under the category of "high labor intensity/low interaction and customization?"

Question

Quizplus · Accepted Answer

Mass service is a type of service that is high in labor intensity but low in interaction and customization. It involves a standardized, high-volume service that is delivered with a lower degree of customer involvement and can be characterized as a "self-service" model. Examples of mass service include fast-food restaurants, automated car washes, and certain types of retail stores. Service factories and service shops involve higher levels of customization and interaction with customers, while professional services are typically high in customization and interaction but lower in labor intensity.

Which Type of Service Falls Under the Category of "High