Which of the following is not an element of a Quality Improvement Program?
A) Emphasizing subjective data over difficult-to-analyze objective data.
B) Maintaining SOPs for routine and crisis situations.
C) Assuming employees are self-motivated and innovative.
D) Focusing on customer satisfaction.

Question

Quizplus · Accepted Answer

Emphasizing subjective data over difficult-to-analyze objective data goes against the principle of using data-driven decision making in a Quality Improvement Program. The other options are all important elements of a Quality Improvement Program.

Which of the Following Is Not an Element of a Quality