Which of the following is not a characteristic of yield management?
A) Capacity is relatively fixed.
B) There is one homogeneous customer class.
C) The service is considered a perishable inventory.
D) Demand fluctuates yet is somewhat predictable.

Question

Quizplus · Accepted Answer

Yield management involves segmenting customers into different classes based on their willingness to pay and adjusting prices accordingly. Therefore, there must be multiple customer classes.

Which of the Following Is Not a Characteristic of Yield