Additional Case 2.2
You are the HR manager at Steel City, Inc., a firm that is considering going global in its product line and markets. The president realizes that this may require a reorganization. She wants to move into new international markets with minimum time and effort. She also wants to reduce management overhead and labor costs.
At the same time, employees have been complaining about their work. Jobs are repetitive, and employees don't know how their work fits into the big picture. The president wants to provide employees with satisfying work, autonomy, and a performance-based pay system. She wants to give them as much control as possible and remove layers of management.
-Refer to Additional Case 2.2.The president is discussing the use of teams in the company.Given the company direction and the president's goals,you should recommend:
A) that she implement special project teams.
B) quality circles as a type of problem-solving team.
C) ISO 9000-based teams.
D) self-managed work teams.

Question

Quizplus · Accepted Answer

Self-managed work teams would be the best choice given the president's goals of providing employees with satisfying work, autonomy, and removing layers of management. These types of teams have a high level of autonomy and are responsible for managing themselves, including decision making and problem-solving. By implementing self-managed work teams, the company can reduce management overhead and labor costs. These teams also promote a performance-based pay system as each team member's contributions are critical to the team's success.

Additional Case 2.2 You Are the HR Manager at Steel City, Inc., a City