____ benefits are ones for which assigning a dollar amount is difficult; they include customer goodwill and employee morale.
A) Tangible
B) Concrete
C) Real
D) Intangible

Question

Quizplus · Accepted Answer

Intangible benefits are those that cannot be easily quantified in monetary terms, such as customer goodwill and employee morale. Tangible benefits, on the other hand, are those that can be measured in quantifiable terms, such as cost savings or increased revenue.

____ Benefits Are Ones for Which Assigning a Dollar Amount