While interpersonal conflict management is a critical skill for first-line managers,it is not a very important skill for team leaders.

Question

Quizplus · Accepted Answer

It is a critical skill for team leaders.Team leaders are responsible for internal team relations.Since the entire team suffers when a conflict arises between members,team leaders must know how to help team members resolve conflicts.

While Interpersonal Conflict Management Is a Critical Skill for First-Line