William used to allow his packaging employees freedom to prepare custom orders as they liked,and each had their own way of packing boxes. A consultant was hired and William's department became more efficient when the packagers learned and followed a specific packaging process. Which type of management influenced the change in William's department?

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The change in William's department was influenced by scientific management, as the consultant introduced a specific packaging process for the employees to follow, which improved efficiency. Scientific management emphasizes the use of scientific methods to improve work processes and increase efficiency.

William Used to Allow His Packaging Employees Freedom to Prepare