Which targets do managers use to measure whether their firm has developed the core competencies it needs to achieve a sustainable competitive advantage?

Question

Quizplus · Accepted Answer

Strategic reference points, such as customer satisfaction levels, market share, and financial performance, can be used to measure if the firm has developed the necessary core competencies to achieve sustainable competitive advantage. By comparing the firm's performance against these reference points, managers can assess if their competencies are leading to a competitive advantage or not. Options B, C, and D are not directly related to measuring core competencies for sustainable competitive advantage.

Which Targets Do Managers Use to Measure Whether Their Firm