Downsizing has thinned the ranks of hospital personnel.In one hospital,management was bewildered by the high staff turnover rate,while in patient care areas,each nurse was doing the work of two nurses.Hospital employees were adamantly resisting any more change.According to Kurt Lewin,what method could hospital administrators use to manage this resistance?

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Kurt Lewin's change management model suggests that the best way to manage resistance to change is to provide significant managerial support. This will help employees feel secure and valued, and create an environment in which change can be managed more effectively. Reducing communication or encouraging employees to work independently are unlikely to address the underlying issues that are causing resistance to change. An autocratic leadership style may be effective in the short term, but is unlikely to create a sustainable change in the long term.

Downsizing Has Thinned the Ranks of Hospital Personnel