Joseph is a supervisor of accounts receivable. He tells a staff member to call a particular customer to inform them they are overdue on a payment. The staff member does not like making these calls but does what he is told. In terms of chain of command,what type of authority does Joseph have?
A)departmental
B)centralized
C)functional
D)line

Question

Joseph is a supervisor of accounts receivable. He tells a staff member to call a particular customer to inform them they are overdue on a payment. The staff member does not like making these calls but does what he is told. In terms of chain of command,what type of authority does Joseph have?
A)departmental  
B)centralized  
C)functional  
D)line

Quizplus · Accepted Answer

Joseph has line authority, which involves the ability to give orders to subordinates in the chain of command. As a supervisor, Joseph has the power to direct the work of his staff members in the accounts receivable department.

Joseph Is a Supervisor of Accounts Receivable