When things go wrong in the workplace,workers are more likely to attribute their problems to external causes. What are managers more likely to attribute those same workers' problems to?
A)to intrinsic reinforcers
B)to internal causes
C)to defensive bias
D)to self-serving bias

Question

When things go wrong in the workplace,workers are more likely to attribute their problems to external causes. What are managers more likely to attribute those same workers' problems to?
A)to intrinsic reinforcers  
B)to internal causes  
C)to defensive bias  
D)to self-serving bias

Quizplus · Accepted Answer

Managers are more likely to attribute workers' problems to internal causes such as lack of ability or effort. This is known as fundamental attribution error, where people tend to overemphasize dispositional (internal) factors when explaining the behavior of others.

When Things Go Wrong in the Workplace,workers Are More Likely