How should managers control informal communication?
A)start the grapevine to make employees talk about topics managers want them to talk about
B)ignore the grapevine and let employees enjoy this type of communication
C)prohibit the grapevine and ensure employees understand this
D)embrace the grapevine and keep employees informed

Question

How should managers control informal communication?
A)start the grapevine to make employees talk about topics managers want them to talk about  
B)ignore the grapevine and let employees enjoy this type of communication  
C)prohibit the grapevine and ensure employees understand this  
D)embrace the grapevine and keep employees informed

Quizplus · Accepted Answer

Informal communication, also known as the grapevine, is an important aspect of organizational communication. It is inevitable and cannot be controlled or prohibited. Instead, managers should acknowledge the existence of the grapevine and use it to their advantage by keeping employees informed and addressing any misinformation that may arise. Embracing the grapevine can also help managers build trust with their employees and create a positive work environment. Therefore, option D is the best choice.

How Should Managers Control Informal Communication