Performance perceptions can directly influence consumer satisfaction formation independent of the disconfirmation process, particularly when expectations are high.

Name: Performance perceptions can directly influence consumer satisfaction formation independent of the disconfirmation process, particularly when expectations are high.
Brand: Quizplus
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Question

Quizplus · Accepted Answer

Performance perceptions can directly influence consumer satisfaction formation independent of the disconfirmation process, particularly when expectations are low.

Performance Perceptions Can Directly Influence Consumer Satisfaction Formation Independent of the Disconfirmation