Relationship quality represents the degree of connectedness between a consumer and other consumers.
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Q45: Value plays a role in the postconsumption
Q46: A consumer who yells, insults, and makes
Q47: Which of the following is a postconsumption
Q49: Trust is a characteristic of relationship quality
Q51: One characteristic of relationship quality is competence,
Q52: One characteristic of relationship quality is personalization,
Q53: Which type of behavior occurs when a
Q54: Utilitarian value is more important than hedonic
Q55: Joe was not satisfied with his meal
Q56: Antiloyal consumers are those who will do
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