One characteristic of relationship quality is competence, which means the consumer views company and service providers as knowledgeable and capable.

Name: One characteristic of relationship quality is competence, which means the consumer views company and service providers as knowledgeable and capable.
Brand: Quizplus
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Question

Quizplus · Accepted Answer

Competence is indeed a characteristic of relationship quality, as consumers tend to value and trust companies and service providers who appear knowledgeable and capable in their industry.

One Characteristic of Relationship Quality Is Competence, Which Means the Consumer