Consumer misbehaviour and consumer problem behaviour are synonymous.

Question

Quizplus · Accepted Answer

Consumer misbehaviour and consumer problem behaviour are not synonymous. Consumer misbehaviour refers to intentional actions on the part of consumers that violate social norms or legal regulations, whereas consumer problem behaviour refers to actions that are unintentional and result from difficulties or challenges that consumers encounter during the consumption process.

Consumer Misbehaviour and Consumer Problem Behaviour Are Synonymous