
One way to distinguish between consumer misbehaviour and consumer problem behaviour is to consider the issue of what is causing the behaviour.
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Q3: Culture jamming refers to attempts to disrupt
Q24: Emotions and feelings play a large role
Q31: Some consumers complain illegitimately based on a
Q35: One motivation for consumer misbehaviour is that
Q38: Shoplifting, fraud, abusive behaviour, compulsive purchasing, compulsive
Q40: The illegal copying of software is a
Q41: Misbehaviour by marketers occurs even if the
Q41: The term road revenge is used to
Q42: Compulsive consumption refers to a physiological dependency
Q60: The term ethics refers to standards or
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