Patient satisfaction is an important area for outcome assessment in physical therapy when following the patient management model described in the Guide to Physical Therapist Practice.There are several determinants of patient satisfaction that, if included in the gathering and analysis of data, may help clinics to improve the quality of care being provided.Each of these has been shown in the literature to be determinant of patient satisfaction except:
A)Professionalism, empathy, and helpfulness of the therapist.
B)Patient participation in goal setting in the plan of care.
C)The chronicity of the patient's condition (higher satisfaction with patients having chronic conditions).
D)Convenience of access and flexibility for scheduling appointments.

Question

Quizplus · Accepted Answer

The chronicity of the patient's condition is not a determinant of patient satisfaction. In fact, some studies have shown that patients with chronic conditions may actually have lower levels of satisfaction due to factors such as the length of treatment and the challenges associated with managing chronic conditions. The other options listed (professionalism, empathy, and helpfulness of the therapist; patient participation in goal setting in the plan of care; convenience of access and flexibility for scheduling appointments) have all been shown in the literature to be important determinants of patient satisfaction.

Patient Satisfaction Is an Important Area for Outcome Assessment in Physical