The interaction between the customer and the organization is the foundation on which CRM is built.

Name: The interaction between the customer and the organization is the foundation on which CRM is built.
Brand: Quizplus
Rating: 4.9 (32 reviews)

Question

Quizplus · Accepted Answer

The interaction between the customer and the organization is indeed the foundation on which CRM, or Customer Relationship Management, is built. The goal of CRM is to improve the quality of this interaction and build long-term relationships with customers.

The Interaction Between the Customer and the Organization Is the Foundation