Chatha operates Rai Stables, a complete horse service that offers grooming, training, show training for handlers, boarding, and veterinary care. To maintain a quality image, Chatha insures that all employees adhere to the same performance standards. What is Chatha attempting to reduce?
A) inconsistency
B) perishability
C) intangibility
D) simultaneous production and consumption
Correct Answer:
Verified
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