The service provided by employees at boutique hotels cannot be touched, seen, or felt in the same manner as the hair and bath products. How can it be described?

Question

Quizplus · Accepted Answer

The use of words such as "cannot be touched, seen, or felt" implies that the service provided by employees is intangible, meaning it cannot be physically perceived in the same way as tangible products like hair and bath products. Option A, "unknowable," is not an appropriate choice because the service is not necessarily unknowable, just intangible. Option B, "tangible," contradicts the premise that the service cannot be physically perceived. Option D, "credible," is not an appropriate choice as credibility refers to belief in the truth or reliability of something, which is not the focus here.

The Service Provided by Employees at Boutique Hotels Cannot Be