Which of the following best describes how the medical assistant can make patients feel welcome?

Question

Quizplus · Accepted Answer

By acknowledging their presence, the medical assistant can make patients feel welcome and comfortable. This can be done by greeting them with a smile, making eye contact, and asking how they are doing. Engaging in small talk or offering a beverage can also help create a welcoming environment. Talking and laughing with staff members may not necessarily make patients feel welcome, and acting quietly or avoiding eye contact can come across as unfriendly or unapproachable. Filling out the registration form for the patient may be helpful, but it does not necessarily make them feel more welcome.

Which of the Following Best Describes How the Medical Assistant