How can the medical assistant help prevent collection problems?

Question

Quizplus · Accepted Answer

Informing the patient of the payment policy at the first visit or call can help prevent collection problems by making the patient aware of their financial responsibilities upfront. This can avoid misunderstandings and disputes later on. Mandating all payments at time of service or insisting on credit card payment may not be feasible or realistic for all patients, while making payment arrangements before seeing the physician may not be practical in emergency situations.

How Can the Medical Assistant Help Prevent Collection Problems