Which of the Following Questions Would NOT Be Helpful in Developing

Which of the following questions would NOT be helpful in developing a credit and collection policy?

A) What kind of payment arrangements can be made if the patient does not pay at the time of service?  
B) How would a reminder initially be managed: by telephone, by a note on the statement, or by letter?  
C) At what point will a patient's bill be considered delinquent?  
D) What is the most convenient time of the month for patients to make a payment?