A Woman Has Just Entered the Emergency Department After Being

A woman has just entered the emergency department after being battered by her husband.The nurse needs to get some information from her to begin treatment.What is the best choice for an opening phase of the interview with this patient?

A) "Hello, Nancy, my name is Carol."
B) "Hello, Mrs.Smith, my name is Carol; I am one of the nurses working here.It sure is cold today!"
C) "Mrs.Smith my name is Carol.How are you?"
D) "Hello, Mrs.Smith.My name is Carol.I am a nurse, and I need to ask you a few questions about what happened."