Richardson Corp., a biotechnology company, wants to hire people who have the abilities to perform tasks, maintain interpersonal relationships, and focus on values of the organization. In the context of the 7 S model of organizational alignment, which of the following best exemplifies Richardson's approach?
A)Scorecard
B)Hard triangle
C)Guiding coalition
D)Soft square

Question

Quizplus · Accepted Answer

The 7 S model includes seven elements of organizational alignment: strategy, structure, systems, shared values, style, staff, and skills. These elements are often represented by a diagram with a hard triangle and a soft square. The hard triangle includes strategy, structure, and systems, which are the tangible, measurable aspects of the organization. The soft square includes shared values, style, staff, and skills, which are the intangible, cultural aspects of the organization. Richardson's approach focuses on the soft square elements, particularly shared values, by seeking employees who can perform tasks, maintain interpersonal relationships, and align with the values of the organization. Therefore, the best choice is D, soft square.