A caller to a hotel's front desk asks if a specific guest is staying in the hotel.The desk agent answering the call should
A) provide no information about the guest.
B) ask about the caller's relationship to the guest.
C) provide the guest's name and room number only.
D) confirm only if the guest is or is not staying in the hotel.

Question

Quizplus · Accepted Answer

For privacy and safety reasons, hotel staff should not disclose any information about guests, including confirming or denying their presence at the hotel.

A Caller to a Hotel's Front Desk Asks If a Specific