A hotel purchases a highly complex piece of operating equipment.What is the GM's role regarding employee training for the use of this piece of equipment?
A) Ensure the person managing the POM department provides the training.
B) Ensure the company providing the equipment provides employee training.
C) Train the person managing the POM department in the use of the equipment.
D) Hire only maintenance staff with experience operating the piece of equipment.

Question

Quizplus · Accepted Answer

The GM's role in this situation would be to ensure that the company providing the equipment also provides employee training. This is because the equipment is highly complex and the manufacturer would have the best understanding of how to use it safely and effectively. The GM can oversee this training to ensure that all employees who will have access to the equipment are trained properly.

A Hotel Purchases a Highly Complex Piece of Operating Equipment