While business organizations can seek to achieve the Baldrige National Quality Award, universities cannot.
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Q6: An operational goal of total quality management
Q9: In 1997, the Malcolm Baldrige National Quality
Q10: The Malcolm Baldrige National Quality Award represents
Q10: TQM was defined in the textbook as
Q11: A quality guru named Philip Crosby defined
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Q16: A quality guru named Joseph M. Juran
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Q19: An operational goal of total quality management
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