The primary purpose of the Malcolm Baldrige National Quality Award is which of the following?
A) To encourage the spread of statistical quality control
B) To improve human resource development and management in manufacturing
C) To help companies review and structure their quality programs
D) To prove that American firms were competitive in quality
E) To emphasize the use of quantitative methods in process management

Question

Quizplus · Accepted Answer

The primary purpose of the Malcolm Baldrige National Quality Award is to help companies review and structure their quality programs. It was established in 1987 to promote awareness of quality excellence as a national priority, recognize quality achievements of companies, and publicize successful quality strategies. It provides a framework for organizations to analyze their strengths and weaknesses and identify improvement opportunities.

The Primary Purpose of the Malcolm Baldrige National Quality Award