The dimension of design quality that concerns the sensory characteristics of the product is which of the following?
A) Features
B) Serviceability
C) Perceived quality
D) Reputation
E) Aesthetics

Question

Quizplus · Accepted Answer

Aesthetics refers to the sensory characteristics of a product, including its appearance, feel, smell, and sounds. Features relate to the functions and capabilities of the product, serviceability refers to ease of maintenance and repair, perceived quality relates to the overall impression of the product, and reputation relates to the brand image and past experiences with the company.

The Dimension of Design Quality That Concerns the Sensory Characteristics