The dimension of design quality that concerns secondary characteristics is which of the following?
A) Features
B) Serviceability
C) Reliability
D) Reputation
E) Perceived quality

Question

Quizplus · Accepted Answer

Secondary characteristics are those that are not essential for the basic functioning of the product, but enhance the product's appeal and user experience. Features are one such dimension of design quality that include additional characteristics or capabilities beyond the basic functionality of the product. Serviceability, reliability, and perceived quality are all primary dimensions of design quality, while reputation is an outcome of delivering high-quality products and services over time.

The Dimension of Design Quality That Concerns Secondary Characteristics Is