Justin,a psychologist,wants to study the behavior of call center employees when they attend a call.Which of the following research settings would be most effective for this study?

Question

Quizplus · Accepted Answer

Since the study involves observing the behavior of call center employees in their natural work setting, naturalistic observation would be the most effective research setting. Experimental observation and research laboratory settings may not provide an accurate representation of the employees' behavior in their typical work environment. Restricted design may limit the ability to observe a range of behaviors.

Justin,a Psychologist,wants to Study the Behavior of Call Center Employees