Jenna,a hospital maintenance worker,takes the initiative to decorate and water the potted plants in the balconies of the hospital rooms.She desires to make long stays more comfortable and enlivening for the patients and wants to fulfill her role as a hospital worker.Though engaging in these tasks is not part of Jenna's job description,it gives her great pleasure and fills her with a sense of purpose.Jenna's actions exemplify _____ in this scenario.

Question

Quizplus · Accepted Answer

Jenna's actions exemplify job crafting, which is the process of employees proactively shaping their job responsibilities and tasks to better suit their skills, interests, and values. By taking the initiative to decorate and water the plants, Jenna is customizing her role as a hospital maintenance worker to better align with her desire to make long stays more comfortable and enlivening for patients. This gives her a sense of purpose and fulfillment, even though these tasks are not formally part of her job description.

Jenna,a Hospital Maintenance Worker,takes the Initiative to Decorate and Water