A company whose management hoped to increase productivity selected two groups of employees to participate in a workplace study.One group was subjected to background music while it worked and the other was not subjected to any music.The results showed that productivity increased equally in both groups,but did not increase in other workers who were not included in the study.This result is most likely an example of the Hawthorne effect.

Question

Quizplus · Accepted Answer

The Hawthorne effect refers to a phenomenon where people modify their behavior or performance in response to being observed or singled out for special treatment. In this scenario, the fact that productivity increased in both groups that were part of the study but not in the larger group of workers who were not part of the study suggests that the observed effect was due to the Hawthorne effect rather than the background music itself.

A Company Whose Management Hoped to Increase Productivity Selected Two