When both the bank and the customer failed to use ordinary care to prevent alteration or forgery of checks then a comparative negligence is used to determine liability for damages.

Name: When both the bank and the customer failed to use ordinary care to prevent alteration or forgery of checks then a comparative negligence is used to determine liability for damages.
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According to the UCC,in a case where both a bank and its customer fail to use ordinary care a comparative negligence standard is used.

When Both the Bank and the Customer Failed to Use