When conveying bad news,you should eliminate excess negatives to soften the blow of the news.

Name: When conveying bad news,you should eliminate excess negatives to soften the blow of the news.
Brand: Quizplus
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Question

Quizplus · Accepted Answer

First drafts of bad-news messages often use words like "unfortunately" to convey bad news.As much as possible,review your wording and remove negative words and phrases like these: unfortunately,we cannot,your fault,unable,unwilling,misunderstand,regret,violate,refuse,reject,deny.

When Conveying Bad News,you Should Eliminate Excess Negatives to Soften