Henry Ford's focus on producing a consistent and quality product represented a shift from the production era to the relationship era.

Question

Quizplus · Accepted Answer

Henry Ford's focus on producing a consistent and quality product through the assembly line method represented a shift from the craft production era to the mass production era, not the relationship era. The relationship era, which focuses on customer relationships and personalized marketing, came much later in the history of business practices.

Henry Ford's Focus on Producing a Consistent and Quality Product