A large community college system recently opened a new campus. The student services offices at the three existing campuses utilized employees in specialized ways: some employees performed advising; others performed counselling; while still others were financial aid experts. At the new campus, employees are encouraged to learn a variety of tasks, which essentially enlarged their jobs and made them more meaningful. The college's approach is consistent with the strategy of which of the following?

Question

Quizplus · Accepted Answer

The college's approach of encouraging employees to learn a variety of tasks and enlarging their jobs is consistent with the strategy of job enrichment, which aims to make employees' jobs more meaningful and satisfying by giving them more autonomy, variety, and control over their work. This is different from scientific management, which emphasizes the scientific study of work processes to improve efficiency, or Theory X, which assumes that employees are inherently lazy and need to be coerced or controlled to perform well. Job education is not a recognized strategy in management, so it is not a valid answer.

A Large Community College System Recently Opened a New Campus